Food Safety
Your safety is our priority. Every plate, every cup, every day.
Three parks.
One standard.
The same quiet rhythm of checks, training and care runs behind every café, whether you visit the walled garden, the original park café or the hilltop view.
East Greenwich Pleasaunce
Chevening Rd, London SE10 0LB
Run by Debora & Gary since 2021
Food Standards Agency rating · rated 3 Sept 2024 ↗Manor House Gardens
Manor House Gardens, Lee, SE12
Run by Don & Lynn since 2013
Food Standards Agency rating · rated 21 Mar 2024 ↗Hilly Fields
Eastern Rd, London SE4 1LB
Run by Fred & Ruth since 2012
Food Standards Agency rating · rated 21 Oct 2025 ↗Our practices
We are committed to maintaining the highest standards of food safety and hygiene across every Pistachios location.
Temperature Control
Cold storage logs
We maintain strict temperature controls for all food storage and preparation. Fridges are checked multiple times daily and all temperatures are logged without exception.
Hygiene Standards
Clean as we go
Our kitchen and serving areas are cleaned and sanitised regularly throughout the day. All staff follow strict handwashing protocols at all times.
Staff Training
Certified teams
All team members hold valid Food Hygiene certificates and receive ongoing training in food safety best practices and customer care.
HACCP Compliance
Critical points
We follow Hazard Analysis Critical Control Point (HACCP) principles to identify and control potential food safety hazards at every stage of preparation.
Allergen Management
Matrix ready
We take allergens seriously. Our detailed allergen matrix is available for all menu items and staff are trained to handle allergen queries with care.
Traceability
Supplier to service
We maintain full traceability of all ingredients, ensuring we can track every product from supplier to customer with complete transparency.
Daily safety checks
Before we open and throughout the day, our teams complete a thorough safety checklist. No shortcuts, no exceptions.
Temperature checks on all refrigeration units
Food date rotation and freshness checks
Cleaning and sanitisation schedules
Staff health and hygiene verification
Delivery inspection and documentation
More than compliance.
At Pistachios in the Park, food safety isn't just about ticking boxes — it's about caring for our customers. Every member of our team takes personal responsibility for maintaining our high standards.
If you have any questions about our food safety practices, allergen information, or specific dietary requirements, don't hesitate to ask any member of our team.